Shipping policy

1. Introduction: Thank you for choosing MomsBae for your maternity needs. This Shopping Policy outlines our commitment to ensuring a smooth and satisfactory shopping experience for all our customers.

2. Order Placement:

  • All orders are processed and confirmed upon successful payment.
  • Please ensure your email address and phone number are correctly provided during checkout to receive order confirmations and updates.

3. Shipping Policy:

  • We strive to ship all orders within 1-2 business working days following order placement.
  • A tracking link will be provided once your order is shipped, sent either to the email address or phone number provided at checkout.
  • All orders are expected to be delivered within 2-6 working days from the shipping date. Delays beyond our control, such as those caused by courier disruptions, weather events, or peak shopping times, may affect the delivery time.

4. Shipping Charges:

  • Shipping charges, if applicable, will be mentioned clearly on the checkout page.
  • Free shipping promotions, if any, will be subject to the terms and conditions specified during the promotion period.

5. Returns and Exchanges:

  • We understand that sometimes products may not meet your expectations. If you're not satisfied with your purchase, please refer to our Return Policy for details on returns and exchanges.

6. Tracking Your Order:

  • You can track the status of your order using the tracking link provided.
  • If you face any issues with tracking, please contact our customer support for assistance.

7. Customer Support:

  • For any inquiries, issues, or feedback, feel free to reach out to our customer support team. We aim to respond within 24 hours on business days.
  • Our team is dedicated to ensuring you have a pleasant shopping experience with us.

8. Data Privacy:

  • We value your privacy and ensure that all personal data provided during the checkout process is kept confidential and is used solely for order processing and delivery purposes.
  • We do not share, sell, or distribute your personal data to any third party for marketing purposes.

9. Amendments to the Shopping Policy:

  • We reserve the right to amend this Shopping Policy from time to time. Any changes will be updated on this page. Your continued use of our store post any amendments signifies your acceptance of the revised policy.